How to Make a Utility Payment
​Payments can be made online, over the phone, placed in the dropbox at City Hall, or mailed to City of Ritzville, 216 E Main Avenue, Ritzville, WA 99169. City Hall's lobby is open to serve customers from 8am-5pm.
The Easiest Way to Pay Your Bill
Our new online payment option saves you time and gives you more flexibility in how you pay your bill.
If you have an internet connection and an email address, you can now pay your bill online! It’s fast, it’s easy, and you no longer have to write a check each month or find a stamp when it’s time to send in your payment.
How It Works
We have partnered with Xpress Bill Pay, the premier provider for online payment systems.
When you sign up for online bill payment, you will get a secure password to access your personal account at xpressbillpay.com. Every month we’ll send you a reminder email to let you know when your bill is online.
Then, log in through your web browser and view your bill. Select a payment type — credit card, debit card, or electronic funds transfer — enter the requested information, and you’re done!
It’s that easy, and it only takes you a few minutes.
City of Ritzville Low Income Water and Sewer
Rate Reduction Program
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The City Council adopted Ordinance 2187 Amending Chapter 10.10 Billing and Collection for City Utilities of the Ritzville City Code, which now includes a water and sewer rate reduction for qualified low-income utility customers. The rate reduction is 20% off the water rate, and 20% off the sewer rate.
Customers will be required to complete the low-income water and sewer reduction application. Download the instruction and application by clicking the button below.
City of Ritzville Utility Payment Plan
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A utility payment plan will be extended to customers for the payment of delinquent accounts where the customer attests to the temporary inability to make full payment.
Customers will be required to complete the Customer Utility Payment Plan Agreement Application. Download the policy and application by clicking the button below.
SUMMARY OF ORDINANCE NO. 2187
An ordinance of the City of Ritzville, Washington Amending Chapter 10.10 Billing and Collection for City Utilities of the Ritzville City Code.
2025 City of Ritzville Amended Fee Schedule for Sanitation