How to Make a Utility Payment


​Payments can be made over the phone, placed in the dropbox at City Hall, or mailed to City of Ritzville, 216 E Main Avenue, Ritzville, WA 99169. City Hall's lobby is also now open to serve customers from 8am-5pm.

City of Ritzville COVID-19

Utility Payment Plan

A utility payment plan will be extended to customers for the payment of delinquent accounts where the customer attests to the temporary inability to make full payment.


Customers will be required to complete the Customer Utility Payment Plan Agreement Application. Download the policy and application by clicking the button below.